Go West Travel Ltd. T/A Norfolk Green

Norfolk Green is a trading name of Go-West Travel Ltd. a company registered in England and Wales with company number 04322665.

Checkout this video:

Introduction to Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is a bus and coach company based in King’s Lynn, Norfolk, England. The company operates local and long-distance bus and coach services in Norfolk, Suffolk, Cambridgeshire and Lincolnshire.

The history of Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green was established in 2008. The company is a family-run business and is based in Wymondham, Norfolk.

Norfolk Green started life as a small, local coach company with just two vehicles. Since then, it has grown steadily and now has a fleet of over 50 coaches, buses and minibuses.

Norfolk Green is best known for operating sustainable and eco-friendly coach travel. The company was one of the first coach operators in the UK to achieve CarbonNeutral® certification and all of its vehicles are powered by renewable energy.

Norfolk Green is committed to making coach travel more accessible for everyone and offers a number of services for disabled passengers, including Ramp Assisted Boarding (RAB) and Audio Visual (AV) equipment on all coaches.

If you’re looking for sustainable, eco-friendly and accessible coach travel, look no further than Norfolk Green!

The services offered by Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is a coach operator based in Norwich, Norfolk, England. The company was established in 2002. It is a family run business and is part of the National Express Group. The company offers a wide range of services including: local and national express coach services, Sightseeing tours, Day trips, School transport, Private hire and Business travel.

The benefits of using Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is a leading provider of coach travel services in the UK. We offer a wide range of benefits for our customers, including:

– A wide selection of destinations: We offer coach travel to a wide variety of destinations across the UK, including popular tourist spots, cities, and towns.

– Flexible travel options: We offer a range of flexible travel options to suit your needs, including one-way, return, and multi-destination tickets.

– Competitive prices: We offer competitive prices on all our coach travel services.

– Friendly and professional staff: Our staff are friendly and professional, and we always go the extra mile to ensure our customers have a great experience.

The customer testimonials of Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green are proud to have many satisfied customers. Here is what some of them have had to say about our service:

“The whole experience was great from start to finish. The staff were friendly and helpful, and the coaches were clean and comfortable. We would definitely recommend Norfolk Green to anyone looking for a great value coach holiday.”

“We’ve been using Norfolk Green for a few years now and have always found them to be reliable and competitively priced. The drivers are always friendly and helpful, and we’ve never had any problems with their service.”

“We would like to say a big thank you to everyone at Norfolk Green for making our holiday so enjoyable. The coach was comfortable and clean, and the driver was friendly and helpful. We would definitely use your services again.”

The accreditations of Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is an accredited coach operator with a number of different professional bodies. This means that we have been inspected and approved by them to ensure that we meet their high standards.

We are members of the Confederation of Passenger Transport (CPT), the trade body for the UK bus and coach industry, and are audited annually by them. We are also audited by the National Talent Bank to make sure that we are providing good employment opportunities for young people.

We have the Investor in People accreditation, which means that we invest in our staff and help them to develop their skills so that they can provide the best possible service to our customers. We are also committed to equal opportunities and diversity, and have achieved the Bronze standard in the Equality Challenge Unit’s Athena SWAN awards scheme.

The environmental policy of Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is committed to reducing the environmental impact of its operations. We recognise that our business activities have an impact on the environment and we are committed to minimising this impact where possible. We will continue to seek ways to reduce our environmental impact and promote sustainable development.

We will seek to:
– Comply with all relevant environmental legislation, regulations and codes of practice;
– Minimise waste by utilising materials and resources efficiently;
– Reduce the use of energy and water;
– Promote the use of products and services that minimize environmental impacts;
– Encourage our employees, suppliers and customers to adopt similar policies.

The social responsibility policy of Go West Travel Ltd. T/A Norfolk Green

The social responsibility policy of Go West Travel Ltd. T/A Norfolk Green is based on the company’s ethical values, which are integrity, respect, fairness and transparency. We are committed to acting responsibly towards our employees, customers, suppliers and the communities in which we operate.

We recognise that our activities have an impact on the environment and we are committed to minimising this impact. We will do this by reducing our energy consumption, promoting the use of public transport and encouraging our employees to cycle or walk to work where possible. We will also continue to support local community initiatives.

We recognise that our employees are our most valuable asset and we are committed to providing a working environment that is safe, healthy and fair. We are an equal opportunities employer and will not tolerate any form of discrimination. We offer a variety of training and development opportunities to help our employees fulfil their potential.

We are committed to behaving ethically towards our customers, suppliers and business partners. We expect our employees to adhere to high standards of personal conduct in their dealings with others. We will not tolerate bribery or corruption in any form.

We recognise that we have a responsibility to the communities in which we operate and we will work with local partners to help address social issues such as unemployment, crime and poverty.

The health and safety policy of Go West Travel Ltd. T/A Norfolk Green

The health and safety policy of Go West Travel Ltd. T/A Norfolk Green is designed to protect our employees, customers and the general public from harm. We are committed to following all relevant health and safety legislation and codes of practice in order to create a safe working environment. Our health and safety policy applies to all aspects of our business, including office work, fieldwork, vehicle maintenance and operation, hotel accommodation and travel.

The complaints procedure of Go West Travel Ltd. T/A Norfolk Green

Go West Travel Ltd. T/A Norfolk Green is a company that is committed to providing excellent customer service. We aim to resolve any complaints as quickly as possible and to the satisfaction of our customers.

If you have a complaint about any aspect of our service, please contact us in the first instance by either telephone or email:

Telephone: 01603 811500
Email: [email protected]

We will endeavour to resolve your complaint within 3 working days. If we are unable to do so, we will keep you updated on our progress and agree a timescale for resolution with you.

If you remain unsatisfied with the outcome of your complaint, you can escalate your complaint to our Customer Services Manager by emailing [email protected] or by writing to them at Norfolk Green, Norwich Road, Hethersett, Norwich, Norfolk NR9 3DB.

You will receive a response within 10 working days. If we are still unable to resolve your complaint to your satisfaction, we will provide you with details of an independent appeals process.